COMPETENT SHOP OWNER

Certificate Program

DRIVE created the Competent Shop Owner program to allow owners of automotive shops to earn an advanced certificate in shop management.

This certificate is a prerequisite for becoming Master of Shop Management and is awarded to owners who demonstrate a high level of competence in running and organized and profitable shop.

COMPETENT SHOP OWNER TRAINING

To qualify, the following training classes must successfully be completed:

  • Essentials of Shop Management workshop

  • Supercharge Your Profits workshop OR Building Your Dream Team workshop

  • Keys to Understanding Your Financial Reports workshop (if required)

  • Financial Control workshop

  • Controlling the Front workshop OR Collision Controlling the Front workshop

  • Professional Service Advisor Sales workshop OR Sales Training for Estimators workshop

  • Essentials of Marketing workshop

  • Marketing to Your Customer Base workshop OR New Customer Acquisition workshop

PRODUCTION BENCHMARKS

  • Management Tools Being Used: The owner is using basic management tools such as keeping main KPIs up-to-date and posted, writing weekly plans, writing weekly
    plans, writing and using policies and hats.


  • Increase in Gross Sales: The shop’s gross sales/gross income has increased over a 9-month period, compared to the same period from the prior year.

  • Owner’s Compensation: The owner is compensated at a minimum of 12.5% of total sales or income.

  • Increase in Net Worth: The shop’s net worth has increased over a 9-month period, compared to the same period from the prior year.

  • Business Reserves: A substantial increase in reserves or reduction of debt.

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