EFFECTIVE SHOP MANAGER

Certificate Program

The Effective Shop Manager Certificate is the first step on the path to Masters of Shop Management.

It is awarded to shop owners and managers who demonstrated effectiveness at running an organized and profitable shop.

EFFECTIVE SHOP MANAGER TRAINING

To qualify, the following training classes must successfully be completed:

  • Essentials of Shop Management workshop

  • How to Increase Your Profits workshop OR Building Your Dream Team workshop

  • Controlling the Front workshop OR Collision Controlling the Front workshop

  • Professional Service Advisor Sales workshop OR Sales Training for Collision Shops workshop

PRODUCTION BENCHMARKS

The following conditions and KPIs must be achieved, maintained or remain in an up-trend for a year prior in order to receive this award.

  • Management Tools Being Used: The owner is using basic management tools such as keeping main KPIs up-to-date and posted, writing weekly plans, developing and implementing policies.

  • Increase in Gross Sales: The shop’s gross sales/gross income has increased over a 6-month period, compared to the same period from the prior year.

  • Owner’s Compensation: The owner is compensated at a minimum of 10% of total sales or income.

  • Increase in Net Worth: The shop’s net worth has increased over a 6-month period, compared to the same period from the prior year.

  • Business Reserves: An increase in reserves or reduction of debt.