This does not mean SBA or Program sign ups, this is solely for referring a new shop.
For the lead/referral to count, the HOST must have at least 2 pieces of meaningful information about the shop (i.e. issues the shop may be having, what the new shop owner hopes to achieve etc.) The best leads are those that have sincere and relevant information attached, as those referrals are more likely to lead to sign-ups. Personal conversations with the shop owner are a plus, and shops will still earn service awards for referrals that sign up for SBA and program. All sign-ups will count towards the main HOST game!