Basics of Employee Management

Basics of Employee Management By Bob Spitz Dealing with employees can be one of the toughest challenges for a shop owner. By learning some basic strategies of employee management, an owner can [...]

Look Beyond a Tattoo When Hiring

Skin Deep: An Unblemished Look at Tattoos and Hiring So maybe you don’t have a tattoo…and maybe you don’t have purple hair, but it’s important to look beyond that and get to know the person [...]

In Search of a Good Technician

In Search of a Good Technician Is this you? Mitch from Premiere Auto needed a tech – a great one and NOW! He posted the job opening on all the usual sites. He hoped to be inundated with [...]