PROFESSIONAL SERVICE ADVISOR SALES WORKSHOP
Learn how to handle and close any kind of customer!
A professional Service Advisor sales workshop graduate is one who has greatly improved skills in sales and handling customers.
The graduate understands customers better and can face tough situations with confidence and little stress.
You Will Learn:
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The importance of communication.
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The importance of manners.
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Why customers ask for a price.
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How to get a customer to agree to bring their vehicle into the shop without giving prices.
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How to handle common objections to setting an appointment.
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How to handle objections at the close.
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The five different types of customers.
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How to close different types of customers.
LENGTH OF WORKSHOP: 4 DAYS
Fantastic class – a must for all advisors and owners! – D.R.
I am excited to get back to work and start applying everything I learned. – D.T.
HAVE QUESTIONS?
We’ve got the answers. Get the details on how you can grow in this course.
Call us at 818.863.1077
or E-mail us at scheduling@driveshops.com
or E-mail us at scheduling@driveshops.com
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