This workshop trains the people in the front of a collision shop with the essentials of communication and sales with the objective of increasing vehicle count.
The key to success in selling.
The importance of communication.
Best practice on how to get a customer on the phone to bring the vehicle into the shop.
Understand why a customer asks for a price on the phone.
How to handle common objections to setting up an appointment.
How to handle objections at the close.
Dealing with customers at the shop.
Handling objections.
Dealing with adjusters.
How to become a DRP.
Promoting the shop.
LENGTH OF WORKSHOP: 2 DAYS
I learned a great deal and I’m going home with a great sense of what I need to do and how to do it! – C.S.
Thanks for making this class informative in an entertaining and interactive way. I learned how much work I have to do. – E.P.
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We’ve got the answers. Get the details on how you can grow in this course.
Call us at 818.863.1077
Or Email us at scheduling@driveshops.com
