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 What You Can Train…and What You Can’t
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted April 21, 2026

What You Can Train…and What You Can’t

Walk into almost any shop and ask about hiring challenges, and you’ll hear a familiar story: “We need experienced people.” “It’s hard to find good techs.” “Nobody wants to work […]

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 Get Comfortable Being Uncomfortable
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted April 17, 2026

Get Comfortable Being Uncomfortable

Why great leaders face pressure head-on and think clearly through every moment   When pressure hits, your brain narrows. You move from strategic thinking to survival thinking. You stop [...]

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 May DRIVE Master Workshop Calendar
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By Carolyn Gray
In Training, Workshop
Posted April 9, 2026

May DRIVE Master Workshop Calendar

Here is the DRIVE Master Workshop Schedule for May 2026. Email with any questions! scheduling@driveshops.com And be sure to check out the DRIVE client/instructors…right HERE.    

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 Repair or Replace?
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted March 30, 2026

Repair or Replace?

Evalute repair/replace decision by considering profitability, efficiency, and repair procedures.   When shop owners talk about the numbers in their business, the first things that usually [...]

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 Training the Next Generation
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted March 24, 2026

Training the Next Generation

Veteran technicians who built their careers turning wrenches the hard way are beginning to step back. At the same time, younger technicians are stepping into … Check out the entire […]

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 Rebuilding Trust: Why Transparency is an Auto Body Shop’s Best Sales Tool
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By Carolyn Gray
In BodyShop Business, COLLISION SHOP, DRIVE Client
Posted March 23, 2026

Rebuilding Trust: Why Transparency is an Auto Body Shop’s Best Sales Tool

Transparency is no longer just a customer service ideal, it has become one of the most effective sales tools available to a modern collision repair business   Trust used to […]

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 5 Ways to Attract and Retain Skilled Auto Body Techs
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By Carolyn Gray
In BodyShop Business, COLLISION SHOP, Hiring Recruiting
Posted March 23, 2026

5 Ways to Attract and Retain Skilled Auto Body Techs

A guide for shop owners willing to rethink how they attract, develop and keep skilled technicians.         Walk into almost any collision repair shop today and the […]

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 April DRIVE Master Workshop Calendar
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By Carolyn Gray
In Training, Workshop
Posted March 13, 2026

April DRIVE Master Workshop Calendar

Here is the DRIVE Master Workshop Schedule for April 2026. Email with any questions! scheduling@driveshops.com And be sure to check out the DRIVE client/instructors…right HERE.    

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 DRIVE Marketing Services – Spring 2026 Newsletter
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By Carolyn Gray
In DRIVE Marketing Services, Marketing
Posted March 5, 2026

DRIVE Marketing Services – Spring 2026 Newsletter

What to send, when to send it, and how to turn spring traffic into real revenue. Spring is one of the most predictable revenue inflection points of the year for […]

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 Croel on Going Electric
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted February 27, 2026

Croel on Going Electric

For many, electric vehicles are sitting in your parking lot today. But for others, the trend is increasing in their area. The biggest question I ask my clients is how do you know if … Check [...]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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