Flat Rate vs. Hourly: The Ongoing Pay Debate In Collision Repair
Flat rate and hourly aren’t just two ways to run payroll; they’re two different bets about what makes a collision repair shop succeed. One bets that speed, skill, and … […]
How Body Shops Can Build the Workforce They Need
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Are Total Losses Reshaping Collision Repair?
The collision repair industry faces evolving challenges due to advanced vehicle technology, rising repair costs, and insurance total-loss thresholds. Proper education… Check out Cassey’s entire column in FenderBender Magazine […]
Your Most Important Job Isn’t Running Your Shop. It’s Teaching It.
The best shop owners become great teachers. Not teachers in the traditional sense. They don’t stand in front of classrooms or hand out quizzes. They… Check out the entire […]
The Foundation of an Auto Body Shop That Runs Without You
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Stop Solving Every Problem Yourself
Have you ever tried leaving your shop for a few hours and turning off your phone? What would happen? Would you return to countless texts asking what to do next, […]
Do You Truly Know What Your Customer Service Looks Like?
Walk into your collision repair center tomorrow morning and try something different. Don’t look at your cycle time report. Don’t check your WIP. Don’t think about supplements waiting for approval, parts that haven’t arrived, or vehicles scheduled […]
The Difference Between Surviving and Thriving
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Fleet Shop Profile: The Business Beyond You
For many shop owners, the business starts with a simple goal: build something successful through hard work and eventually enjoy the rewards of that effort. In the early stages, […]
Building a Business That Thrives Beyond Ownership
When an owner takes the time to capture what they do, how they make decisions, and what standards they expect, they create a… Check out Cassey’s entire column in […]