Leadership

Owner Gretchen Geist: “My shop is the place customers come to for a family practitioner – for their car!”   Gretchen Geist didn’t start out in life with the goal […]

  HOW ORIGINAL CONTENT EQUALS SUCCESS FOR KEVIN OESTE OF V8 SPEED SHOP.   Kevin & Kelle Oeste own V8 Speed shop of Red Bud, Illinois just outside of St. […]

Since 1950, Steller’s has been a business that has always cared about its customers and community.   Located in historic Shelton, CT, Steller’s Garage is just the kind of repair [...]

    Juke & Jonna, you’ve got a great business in Austin, Texas…beautiful building and a terrific team. How has your use of goals changed from when you opened to […]

Tony Lynn, owner of Advanced Auto Clinic in Delavan, WI says that “Advanced Auto Clinic will always be a work in progress. I have grown to love doing what I’m […]

Mike, you recently opened your third shop. Thinking back, when did you know it was the right time to open that second shop?-I was in a position where I had […]

“Our employees have the same care factor as we the owners have,” Mark Bagg, owner New Canaan Foreign Car Service Mark and Lucia Bagg, owners of New Canaan Foreign Car […]

  What’s the most successful community based outreach that you’ve done? Hands down…the “Pasta and Pasta Sauce Giveaway” last year. What do you like most about [...]

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  What’s the most successful action you always do to recruit terrific team members? Hands down…the grapevine. Works great for my shop! What’s the one question you always [...]