Service Advisor School

A Service Advisor School graduate is one who has greatly improved skills in sales and handling customers. They understand clients and are able to handle even the toughest situations with confidence and much less stress.

What You Will Learn

• Three proven steps a service writer should always follow to close a sale
• How to handle price shoppers effectively
• Quick procedures which will get most customers to come to your shop
• How to handle difficult customers easily and how to avoid customer upsets in the first place
• How to close customers reluctant on spending additional money on needed repairs
• Learn what to do when the phone doesn’t ring

Upcoming Workshops

February-March | 25th-1st, 2019 | Mon-Fri

May | 14th-17th, 2019 | Tue-Fri

June | 10th-13th | Mon-Thu

July | 22nd-25th | Mon-Thu

August | 19th-22nd | Mon-Thu

Workshop Testimonials

  • Without policies and procedures, running a collision repair shop can be challenging. Before I was introduced to DRIVE, I had no real structure in place and it was hard for me to get out of the shop. I was the owner, living on a technician’s salary. This program changed everything for me. I have a solid grasp on where our percentages should be and sales have increased drastically. DRIVE has helped me pinpoint the issues I couldn't see and provide me with the tools I need to take my shop to the next level. I am happy to report that we are now averaging more than $100,000 in monthly sales and we are continuing to grow.”

    Mark Probst
    Mark Probst Probst Auto Body Dieterich, IL
  • As a shop owner, DRIVE gave me my life back. I run my shop and it no longer runs me. It’s a great feeling to not have your business be an obligation but more of a success enjoyed. The entire staff is friendly and accommodating and their methods produce true results.

    Jim Anderson
    Jim Anderson Anderson Automotive Service and Repair Marion, Iowa
  • I was in business 20 years before I began training with DRIVE. Those years were extremely frustrating and difficult. Back then I learned from trial and error, which is costly, exhausting and was a great strain on my personal life. This program was a game changer for me in business and in my personal life. I have worked with my advisor to create a clear cut path to our goals. I have learned financial control and no longer have to wait for our accountant to tell us how we are doing. My full understanding of finance enabled us to purchase our building, build capital and secure our financial future, this would not have happened without proper training. My only regret is that I did not work with them in the beginning!

    Dave Bloom
    Dave Bloom Pine Aire Truck Service Bay Shore, NY.
  • There’s not a lot of words that I can say to express what DRIVE has truly done for my shop. They helped me achieve more freedom and time with my family, but those are just quantifiers. It’s so much more than that. DRIVE  has allowed me to find who I am not only as a shop owner, but as a person, and that has affected me and helped me in my professional life, as well as a member of my community.

    Tobi Edmonds
    Tobi Edmonds Edmonds Import Auto Palmer, Alaska

HAVE QUESTIONS?

We’ve got the answers. Get the details on how you can grow in this course.

Call us at 818.500.9036
or E-mail us at workshops@driveshops.com

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