•  Establishing the expectation and results of a manager.

•  Ensuring the manager understands the owner’s viewpoint of the job.

•  Policy checks for the manager against the established areas of the business with the key functions of each area verified.

•  Planning-teaching the manager how to hold meetings and write weekly plans based on shop’s numbers.

•  Sales-how to keep sales going and what to do when they are low; includes the reports necessary to ensure that the job is getting done.

•  Production-the different policies to use and keep production going.

•  Quality control-inspection and reports on comebacks.

•  Money lines-ensuring that financial reports and purchase orders are being done correctly and verified.

•  PR/marketing-standard customer marketing actions are done and advertising reports are complete.

•  Organization-ensuring that the facilities and equipment are clean and operational.

•  Personnel-keeping attendance records with reports and creating skills list on technical and office personnel.

•  Putting everything together with KPIs, key reports and action plans for each area of the shop.

•  How to train a manager who does the job just like you would.

•  You will have confidence that your shop is being well taken care of while you are gone for the day or on vacation.

•  This is the last step in fully achieving your freedom from having to be in the shop every day!