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 Training in the Attention Age
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By Carolyn Gray
In AUTO REPAIR, DRIVE TRAINING, SHOP OWNER Magazine
Posted April 23, 2026

Training in the Attention Age

Capture attention. Train with purpose. Execute without compromise.   Attention is the new currency…read the complete ShopOwner Magazine article (page 26)  HERE.  

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 What You Can Train…and What You Can’t
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted April 21, 2026

What You Can Train…and What You Can’t

Walk into almost any shop and ask about hiring challenges, and you’ll hear a familiar story: “We need experienced people.” “It’s hard to find good techs.” “Nobody wants to work […]

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 Get Comfortable Being Uncomfortable
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted April 17, 2026

Get Comfortable Being Uncomfortable

Why great leaders face pressure head-on and think clearly through every moment   When pressure hits, your brain narrows. You move from strategic thinking to survival thinking. You stop [...]

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 Training the Next Generation
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted March 24, 2026

Training the Next Generation

Veteran technicians who built their careers turning wrenches the hard way are beginning to step back. At the same time, younger technicians are stepping into … Check out the entire […]

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 Expanding the Right Way Without Sacrificing Quality
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By Carolyn Gray
In AUTO REPAIR, SHOP OWNER Magazine
Posted February 24, 2026

Expanding the Right Way Without Sacrificing Quality

Congratulations to Exclusive Automotive for expanding without sacrificing quality. Opening a second location is one of the most common dreams among successful shop owners – and one of the most [...]

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 Preparing for 2026 and Beyond
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted February 16, 2026

Preparing for 2026 and Beyond

The shops that will thrive in 2026 and beyond are not waiting for the next crisis to send someone to a class. They are building training into the rhythm of […]

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 Training for Your Exit
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted January 27, 2026

Training for Your Exit

Most shop owners do not think about an exit because they want out. They avoid it because the topic feels final, uncomfortable, or premature. Exit planning… Check out the entire […]

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 Auto Body Shop Owners: Pop the Clutch and Get Back in Gear
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted January 26, 2026

Auto Body Shop Owners: Pop the Clutch and Get Back in Gear

The real issue is that you’ve reached the limit of what your current knowledge, systems and thinking can take you. You’re trying to solve new problems with old tools… Check […]

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 The Future of Training: Building Skills, Systems and Technicians of Tomorrow
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted December 22, 2025

The Future of Training: Building Skills, Systems and Technicians of Tomorrow

In the future, the most successful shops will treat training the same way they treat maintenance schedules – routine, essential and… Check out the entire column by Jim Saeli HERE in [...]

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 Quality Control: The Hidden Advantage in Collision Repair
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted December 9, 2025

Quality Control: The Hidden Advantage in Collision Repair

Independent collision repair shops have a unique position in the industry in that they don’t have national branding, corporate marketing departments or DRP contracts funneling cars in day after [...]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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