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 Applying Technology for Smarter Business
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted November 24, 2025

Applying Technology for Smarter Business

Step into almost any collision shop today, and you’ll find bays filled with vehicles in various stages of repair, technicians working on complex damage and estimators balancing customer updates [...]

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 Mastering Change: How to Make New Procedures Stick in Your Auto Shop
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted October 28, 2025

Mastering Change: How to Make New Procedures Stick in Your Auto Shop

If you’ve ever rolled out a new process or tool in your shop only to watch it fade away within weeks, you’re not alone. You train your team on the […]

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 Trends Shaping the Future of Collision Repair
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted October 27, 2025

Trends Shaping the Future of Collision Repair

If there’s one constant in the collision repair industry, it’s change. Every decade brings a new set of challenges and… Check out Erkan’s entire column in BodyShop Business HERE. [...]

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 Control Your Future – or It Will Control You
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted October 15, 2025

Control Your Future – or It Will Control You

Running an auto body shop today feels like juggling flaming wrenches. Every day brings a new challenge: customers calling nonstop, insurance companies dictating procedures, parts back-orders, [...]

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 Training New Employees: Setting Your Team Up for Long-Term Success
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted October 8, 2025

Training New Employees: Setting Your Team Up for Long-Term Success

For most shop owners, the pressure to get a new hire “on the floor” and producing quickly is intense. Cars are lined up, bays are full, phones are ringing, and […]

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 Preparing Your Team for the New Year
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted October 3, 2025

Preparing Your Team for the New Year

The turn of the calendar year isn’t just symbolic. For shop owners, it’s a reset button—a chance to evaluate what worked, what didn’t, and what … Check out the entire […]

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 Building a Training Culture That Actually Sticks
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted September 25, 2025

Building a Training Culture That Actually Sticks

We’re not talking about training as a one-off event or a technical seminar your techs attend twice a year. We’re talking about building a … Check out the entire column by […]

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 Built to Last: Exit Planning That Protects What You Built
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted September 24, 2025

Built to Last: Exit Planning That Protects What You Built

If you’re a shop owner, chances are you’ve spent years – maybe even decades – building your business from the ground up. Long hours, loyal customers and a…. Check out […]

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 The Paperless Shop: Ditching Paper for Profit
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By Carolyn Gray
In AUTO REPAIR, DRIVE EXPO
Posted July 25, 2025

The Paperless Shop: Ditching Paper for Profit

Why Going Digital Isn’t Just Smart – It’s Profitable What’s the most annoying piece of paper in your shop right now? Is it that coffee-stained RO that somehow still matters? […]

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 The Unfinished Blueprint: Investing in Your Business (and Yourself)
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted July 10, 2025

The Unfinished Blueprint: Investing in Your Business (and Yourself)

Running a body shop today isn’t what it was 10 — or even five — years ago. New vehicle technologies, evolving customer expectations, environmental regulations and shifting…. Check out [...]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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