Flat Rate vs. Hourly: The Ongoing Pay Debate In Collision Repair
Flat rate and hourly aren’t just two ways to run payroll; they’re two different bets about what makes a collision repair shop succeed. One bets that speed, skill, and … […]
How Body Shops Can Build the Workforce They Need
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Are Total Losses Reshaping Collision Repair?
The collision repair industry faces evolving challenges due to advanced vehicle technology, rising repair costs, and insurance total-loss thresholds. Proper education… Check out Cassey’s entire column in FenderBender Magazine […]
The Foundation of an Auto Body Shop That Runs Without You
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Do You Truly Know What Your Customer Service Looks Like?
Walk into your collision repair center tomorrow morning and try something different. Don’t look at your cycle time report. Don’t check your WIP. Don’t think about supplements waiting for approval, parts that haven’t arrived, or vehicles scheduled […]
The Difference Between Surviving and Thriving
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Building a Business That Thrives Beyond Ownership
When an owner takes the time to capture what they do, how they make decisions, and what standards they expect, they create a… Check out Cassey’s entire column in […]
The Standard You Set Becomes Your Strategy
One of the biggest traps shop owners fall into is assuming that everyone on the team shares the same definition of quality. They do not. Your veteran painter might…
Check out the entire column in BodyShop Business HERE.
Why Collision Repair Remains Resilient and Profitable in a Changing Automotive World
Built on necessity, this industry is driven by innovation and is full of opportunity. Cars are becoming more advanced, more expensive and more technology-driven every year. That means when […]
Profit by Process
Due to facing more complexity than ever before, more collision repair businesses are shifting their focus toward operational systems and structured processes that bring stability to the shop floor. […]