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 Who’s in Charge Here?
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted July 30, 2025

Who’s in Charge Here?

Even though they’re not government agencies, industry watchdogs and trade associations are some of the strongest allies a body shop can have. These organizations advocate, educate and [...]

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 The Unfinished Blueprint: Investing in Your Business (and Yourself)
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted July 10, 2025

The Unfinished Blueprint: Investing in Your Business (and Yourself)

Running a body shop today isn’t what it was 10 — or even five — years ago. New vehicle technologies, evolving customer expectations, environmental regulations and shifting…. Check out [...]

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 Diversification Isn’t Just for the Stock Market- It’s a Game-Changer for Your Shop
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted June 30, 2025

Diversification Isn’t Just for the Stock Market- It’s a Game-Changer for Your Shop

If you own a collision repair business, it’s time to start thinking about diversification in a new way. Because in today’s competitive and ever-evolving automotive industry, diversification is [...]

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 Recruitment and Hiring in Your Auto Body Shop: Shifting Your Mindset
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted June 20, 2025

Recruitment and Hiring in Your Auto Body Shop: Shifting Your Mindset

Owners often say finding, hiring and keeping the right people is one of the hardest parts of running a shop. And guess what? They’re absolutely right. But it’s also one […]

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 The Power of Workflow: Increase Efficiency and Profitability in Your Auto Body Shop
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP
Posted June 5, 2025

The Power of Workflow: Increase Efficiency and Profitability in Your Auto Body Shop

Whether you’re a seasoned body shop owner or a new operator, understanding the importance of workflow can be the difference between success and… Check out Erkan’s entire column in [...]

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 Finding the Missing Piece:  Smart Hiring in a Tight Tech Market
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted June 2, 2025

Finding the Missing Piece: Smart Hiring in a Tight Tech Market

If you’ve ever said, “There just aren’t any good techs out there,” you’re not alone. But here’s the truth: there are good people out there. The real question is, are […]

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 Car Count Down? Market Smarter, Not Harder
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted May 28, 2025

Car Count Down? Market Smarter, Not Harder

Collision shops often fail to market effectively not because they don’t want to, but because they don’t know how to apply digital marketing tools to a business built largely on […]

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 Train Yourself: Micromanaging vs. Neglectful Management
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By Carolyn Gray
In AUTO REPAIR, COLLISION SHOP, DRIVE TRAINING, Leadership, Training, Truck Repair
Posted April 28, 2025

Train Yourself: Micromanaging vs. Neglectful Management

How Shop Owners Can Master the Balance of Empowered Leadership   There’s a fine line between being an involved leader and a controlling one. On the flip side, there’s also […]

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 Lead or Lose: Developing an Adaptable Marketing Strategy
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP, SHOP OWNER Magazine
Posted April 28, 2025

Lead or Lose: Developing an Adaptable Marketing Strategy

You’ve been doing everything right — building a strong team, learning how to make data-driven decisions and fine-tuning your shop’s workflow. Yet, the phone isn’t ringing like it used to. […]

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 From Chaos to Consistency: Why Your Auto Body Shop Needs a Playbook
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By Carolyn Gray
In BodyShop Business, COLLISION SHOP, DRIVE EDITORIAL
Posted March 28, 2025

From Chaos to Consistency: Why Your Auto Body Shop Needs a Playbook

Managing an auto body shop requires juggling countless responsibilities. Between overseeing daily operations, ensuring quality repairs, keeping up with industry changes and,,, Check out [...]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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