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 How to Bet on Yourself and Scale Forward
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted October 30, 2025

How to Bet on Yourself and Scale Forward

For some, the next challenge in mastering an initial location isn’t simply to maintain success but to multiply it. That’s where the idea of … Check out Cassey’s entire column […]

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 Mastering Change: How to Make New Procedures Stick in Your Auto Shop
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted October 28, 2025

Mastering Change: How to Make New Procedures Stick in Your Auto Shop

If you’ve ever rolled out a new process or tool in your shop only to watch it fade away within weeks, you’re not alone. You train your team on the […]

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 Training New Employees: Setting Your Team Up for Long-Term Success
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted October 8, 2025

Training New Employees: Setting Your Team Up for Long-Term Success

For most shop owners, the pressure to get a new hire “on the floor” and producing quickly is intense. Cars are lined up, bays are full, phones are ringing, and […]

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 Preparing Your Team for the New Year
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted October 3, 2025

Preparing Your Team for the New Year

The turn of the calendar year isn’t just symbolic. For shop owners, it’s a reset button—a chance to evaluate what worked, what didn’t, and what … Check out the entire […]

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 Multiply Your Success
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted September 26, 2025

Multiply Your Success

For many business owners, opening a location is a milestone achievement based on the culmination of years of hard work, reputation-building, and customer trust. Once that business is operating [...]

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 Building a Training Culture That Actually Sticks
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted September 25, 2025

Building a Training Culture That Actually Sticks

We’re not talking about training as a one-off event or a technical seminar your techs attend twice a year. We’re talking about building a … Check out the entire column by […]

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 Who’s in Charge Here?
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted July 30, 2025

Who’s in Charge Here?

Even though they’re not government agencies, industry watchdogs and trade associations are some of the strongest allies a body shop can have. These organizations advocate, educate and [...]

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 Train to Attract: Why Your Shop’s Training Program is Your Secret Recruiting Weapon
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted July 1, 2025

Train to Attract: Why Your Shop’s Training Program is Your Secret Recruiting Weapon

If you can show prospects that your shop is a place where they’ll learn, grow, and build a real career—not just turn wrenches—you’ll… Check out the entire column by Jim […]

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 Diversification Isn’t Just for the Stock Market- It’s a Game-Changer for Your Shop
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted June 30, 2025

Diversification Isn’t Just for the Stock Market- It’s a Game-Changer for Your Shop

If you own a collision repair business, it’s time to start thinking about diversification in a new way. Because in today’s competitive and ever-evolving automotive industry, diversification is [...]

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 Finding the Missing Piece:  Smart Hiring in a Tight Tech Market
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted June 2, 2025

Finding the Missing Piece: Smart Hiring in a Tight Tech Market

If you’ve ever said, “There just aren’t any good techs out there,” you’re not alone. But here’s the truth: there are good people out there. The real question is, are […]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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