Build a Team That Can Handle Tomorrow’s Vehicles
Identify and develop experts before your competition does. The collision repair industry has never stood still. Materials change. Safety systems evolve. Vehicle technology grows more complex every year. What feels advanced today […]
AI for Collision Repair Without the Hype
Here’s what it actually means for your shop, your team, and your bottom line Estimates, repair orders, supplements, parts invoices, technician productivity, customer communication. It is constant. Most of […]
What You Can Train…and What You Can’t
Walk into almost any shop and ask about hiring challenges, and you’ll hear a familiar story: “We need experienced people.” “It’s hard to find good techs.” “Nobody wants to work […]
Repair or Replace?
Evalute repair/replace decision by considering profitability, efficiency, and repair procedures. When shop owners talk about the numbers in their business, the first things that usually come up are car […]
Training the Next Generation
Veteran technicians who built their careers turning wrenches the hard way are beginning to step back. At the same time, younger technicians are stepping into … Check out the entire […]
Croel on Going Electric
For many, electric vehicles are sitting in your parking lot today. But for others, the trend is increasing in their area. The biggest question I ask my clients is how do you know if … Check out Cassey’s […]
Preparing for 2026 and Beyond
The shops that will thrive in 2026 and beyond are not waiting for the next crisis to send someone to a class. They are building training into the rhythm of […]
Training for Your Exit
Most shop owners do not think about an exit because they want out. They avoid it because the topic feels final, uncomfortable, or premature. Exit planning… Check out the entire […]
Your First-Quarter Game Plan for a Stronger Collision Shop
Q1 is not about scrambling for volume. It is about setting the shop up for the rest of the year. The decisions made in the first three months tend to… […]
Lessons, Leadership, and the New Blueprint for a Stronger 2026
For the owners who experienced a stronger bottom line, their success wasn’t rooted in luck, chance, or the occasional good month. It emerged from … Check out Cassey’s entire column in FenderBender Magazine HERE. […]