Training the Next Generation
Veteran technicians who built their careers turning wrenches the hard way are beginning to step back. At the same time, younger technicians are stepping into … Check out the entire […]
Croel on Going Electric
For many, electric vehicles are sitting in your parking lot today. But for others, the trend is increasing in their area. The biggest question I ask my clients is how do you know if … Check out Cassey’s […]
Preparing for 2026 and Beyond
The shops that will thrive in 2026 and beyond are not waiting for the next crisis to send someone to a class. They are building training into the rhythm of […]
Training for Your Exit
Most shop owners do not think about an exit because they want out. They avoid it because the topic feels final, uncomfortable, or premature. Exit planning… Check out the entire […]
Your First-Quarter Game Plan for a Stronger Collision Shop
Q1 is not about scrambling for volume. It is about setting the shop up for the rest of the year. The decisions made in the first three months tend to… […]
Lessons, Leadership, and the New Blueprint for a Stronger 2026
For the owners who experienced a stronger bottom line, their success wasn’t rooted in luck, chance, or the occasional good month. It emerged from … Check out Cassey’s entire column in FenderBender Magazine HERE. […]
The Future of Training: Building Skills, Systems and Technicians of Tomorrow
In the future, the most successful shops will treat training the same way they treat maintenance schedules – routine, essential and… Check out the entire column by Jim Saeli HERE in Ratchet+Wrench! […]
Developing Systems, Leaders, and Culture in an MSO
When you operate one shop, your presence directly influences the culture, performance, and customer experience. But in an MSO structure, your presence cannot be the primary driver. The quality of your business […]
How to Bet on Yourself and Scale Forward
For some, the next challenge in mastering an initial location isn’t simply to maintain success but to multiply it. That’s where the idea of … Check out Cassey’s entire column […]
Mastering Change: How to Make New Procedures Stick in Your Auto Shop
If you’ve ever rolled out a new process or tool in your shop only to watch it fade away within weeks, you’re not alone. You train your team on the […]