Training New Employees: Setting Your Team Up for Long-Term Success
For most shop owners, the pressure to get a new hire “on the floor” and producing quickly is intense. Cars are lined up, bays are full, phones are ringing, and […]
Preparing Your Team for the New Year
The turn of the calendar year isn’t just symbolic. For shop owners, it’s a reset button—a chance to evaluate what worked, what didn’t, and what … Check out the entire […]
Multiply Your Success
For many business owners, opening a location is a milestone achievement based on the culmination of years of hard work, reputation-building, and customer trust. Once that business is operating successfully, […]
Building a Training Culture That Actually Sticks
We’re not talking about training as a one-off event or a technical seminar your techs attend twice a year. We’re talking about building a … Check out the entire column by […]
Who’s in Charge Here?
Even though they’re not government agencies, industry watchdogs and trade associations are some of the strongest allies a body shop can have. These organizations advocate, educate and …… Check out […]
Train to Attract: Why Your Shop’s Training Program is Your Secret Recruiting Weapon
If you can show prospects that your shop is a place where they’ll learn, grow, and build a real career—not just turn wrenches—you’ll… Check out the entire column by Jim […]
Diversification Isn’t Just for the Stock Market- It’s a Game-Changer for Your Shop
If you own a collision repair business, it’s time to start thinking about diversification in a new way. Because in today’s competitive and ever-evolving automotive industry, diversification is one of…… […]
Finding the Missing Piece: Smart Hiring in a Tight Tech Market
If you’ve ever said, “There just aren’t any good techs out there,” you’re not alone. But here’s the truth: there are good people out there. The real question is, are […]
Car Count Down? Market Smarter, Not Harder
Collision shops often fail to market effectively not because they don’t want to, but because they don’t know how to apply digital marketing tools to a business built largely on […]
How to Align Training With Vision
You can train your team to turn wrenches, diagnose drivability issues, write service tickets and upsell maintenance packages. But unless… Check out the entire column by Jim Saeli HERE in Ratchet+Wrench! […]