Training New Employees: Setting Your Team Up for Long-Term Success

For most shop owners, the pressure to get a new hire “on the floor” and producing quickly is intense. Cars are lined up, bays are full, phones are ringing, and […]
Preparing Your Team for the New Year

The turn of the calendar year isn’t just symbolic. For shop owners, it’s a reset button—a chance to evaluate what worked, what didn’t, and what … Check out the entire […]
Building a Training Culture That Actually Sticks

We’re not talking about training as a one-off event or a technical seminar your techs attend twice a year. We’re talking about building a … Check out the entire column by […]
Train to Attract: Why Your Shop’s Training Program is Your Secret Recruiting Weapon

If you can show prospects that your shop is a place where they’ll learn, grow, and build a real career—not just turn wrenches—you’ll… Check out the entire column by Jim […]
How to Align Training With Vision

You can train your team to turn wrenches, diagnose drivability issues, write service tickets and upsell maintenance packages. But unless… Check out the entire column by Jim Saeli HERE in Ratchet+Wrench! […]
Train to Gain: The Crucial Skill of Identifying Each Team Member’s Training Needs

As a business owner, your team is your number one priority. Without a great crew that’s up to speed on the latest methods and practices, you will see your… Check […]
How to Train to Be the Best Leader for Your Business

Running an auto repair shop is more than just managing invoices and ordering parts. It requires strong Leadership to build a successful, profitable and smoothly operating business. Leadership in an […]
Don’t Forget Yourself: The Importance of Self-Training

You, that’s right… you! Great business owners always have their focus on their team members. Are they happy? Are they doing what they should be doing? What new employees do I […]
Training for Success: Future-Proof Your Shop with a Culture of Continuous Learning

Training doesn’t stop after a new hire’s first week. If you want a team that’s not just good but great, ongoing training is a must. That’s what I want to […]
How Shop Culture Drives Remote Business Success

When you open your shop, it may mean working 7 days a week, but I bet that’s not your long-term dream. I bet you want to have a business where […]