Owner Gretchen Geist: “My shop is the place customers come to for a family practitioner – for their car!”   Gretchen Geist didn’t start out in life with the goal […]

The following article was written by Mike Skoropad. Mike is the co-founder of car technician and tire retailer UNITED TIRES.     The auto repair industry has long had an […]

Hear What Hot Rod Dreamworks and Joe Riscica’s Auto Repairs Do Every Day to Ensure Customers are Happy and Satisfied!   For any business owner in any industry, it should […]

Since 1950, Steller’s has been a business that has always cared about its customers and community.   Located in historic Shelton, CT, Steller’s Garage is just the kind of repair [...]

    Juke & Jonna, you’ve got a great business in Austin, Texas…beautiful building and a terrific team. How has your use of goals changed from when you opened to […]

Tony Lynn, owner of Advanced Auto Clinic in Delavan, WI says that “Advanced Auto Clinic will always be a work in progress. I have grown to love doing what I’m […]

Mike, you recently opened your third shop. Thinking back, when did you know it was the right time to open that second shop?-I was in a position where I had […]

“Our employees have the same care factor as we the owners have,” Mark Bagg, owner New Canaan Foreign Car Service Mark and Lucia Bagg, owners of New Canaan Foreign Car […]

  What’s the most successful community based outreach that you’ve done? Hands down…the “Pasta and Pasta Sauce Giveaway” last year. What do you like most about [...]

  What’s the most successful action you always do to recruit terrific team members? Hands down…the grapevine. Works great for my shop! What’s the one question you always [...]