Does You Shop Playbook Reflect Your Shop Culture?

Whether you think about this every day or not, your auto repair shop is an essential service in your community. To one customer that could mean…  Check out the entire […]

GET READY TO NETWORK AND LEARN IN DALLAS/FT. WORTH, TEXAS!

Any business owner knows that to stay ahead of the curve, it’s essential to network with other business owners. DRIVE EXPO/WreckWeek being held in Dallas/Ft. Worth, Texas is the event […]

Collision Conclusion: What’s Your Exit Plan Strategy?

The Day You Open Your Business is the Day to Start Your Next Game   Picture this…you’re launching your new business. This day is fueled by dreams, ambition and of […]

DOES YOUR MARKETING REFLECT YOUR SHOP’S CULTURE?

I talk to shop owners every day. Marketing, shop culture and how to position your business are key to a successful business. I’ve talked about…. Check out the entire column […]

DRIVE ANNOUNCES MOBIL MARK AS THEIR MAY SHOP SPOTLIGHT!

Mark Granam is committed to providing great service and support to his local community!   When you’ve been in business for almost 20 years the way Mark Granam, owner of […]

Combine Forces: Collision and General Repair

In the world of automotive care, two different verticals often coexist: collision repair and general repair. While traditionally separate entities, a growing trend is emerging – the amalgamation [...]

GREAT CUSTOMER SERVICE THROUGH GREAT SHOP CULTURE!

Beyond a given week’s promotions or the ongoing expertise of your technicians, shop culture often defines the customer experience. A thriving shop culture lays the groundwork for… Check out [...]

How a Game-Changing Training Program Creates a World-Class Shop Culture!

Do you have a training program? If you don’t, your shop culture may not be what it could be.   By having a successful training program in place, you achieve […]

What’s Your Shop Culture?

Understanding the role of creating a cohesive working environment that leads to internal and external success.   I may travel the country now talking with shop owners like you, but […]

Hiring Outside of The Box – How to Recruit Top Talent

Here are five of the best ways to build the best team in your shop     Are you having trouble finding the technician your team needs? Do you feel […]