For many, electric vehicles are sitting in your parking lot today. But for others, the trend is increasing in their area. The biggest question I ask my clients is how do you know if … Check [...]

Walk into any successful collision repair shop today, and you will see something very different from what existed 10 or even five years ago. Vehicle technology has… Read the full […]

Q1 is not about scrambling for volume. It is about setting the shop up for the rest of the year. The decisions made in the first three months tend to… […]

For the owners who experienced a stronger bottom line, their success wasn’t rooted in luck, chance, or the occasional good month. It emerged from … Check out Cassey’s entire column in [...]

When you operate one shop, your presence directly influences the culture, performance, and customer experience. But in an MSO structure, your presence cannot be the primary driver. The quality of [...]

For some, the next challenge in mastering an initial location isn’t simply to maintain success but to multiply it. That’s where the idea of … Check out Cassey’s entire column […]

For many business owners, opening a location is a milestone achievement based on the culmination of years of hard work, reputation-building, and customer trust. Once that business is operating [...]

Even though they’re not government agencies, industry watchdogs and trade associations are some of the strongest allies a body shop can have. These organizations advocate, educate and [...]

If you own a collision repair business, it’s time to start thinking about diversification in a new way. Because in today’s competitive and ever-evolving automotive industry, diversification is [...]

If you’ve ever said, “There just aren’t any good techs out there,” you’re not alone. But here’s the truth: there are good people out there. The real question is, are […]