Whether you think about this every day or not, your auto repair shop is an essential service in your community. To one customer that could mean…  Check out the entire […]

I talk to shop owners every day. Marketing, shop culture and how to position your business are key to a successful business. I’ve talked about…. Check out the entire column […]

  The demands of running a successful business can be overwhelming and important tasks may be overlooked amidst the daily chaos. To ensure sustained growth and success, many successful owners [...]

Do you have a training program? If you don’t, your shop culture may not be what it could be.   By having a successful training program in place, you achieve […]

The key to building a shop that attracts talent begins by creating a good communication structure. Ah, yes … hiring. Many business owners have an ongoing issue with finding, hiring, […]

Understanding the role of creating a cohesive working environment that leads to internal and external success.   I may travel the country now talking with shop owners like you, but […]

How Networking Can Take Your Business to the Next Level!   “Networking with other business owners helps you remember that you are not alone. Others have been where you are.” […]

As a business owner you have probably experienced a plateau in your shop before. You can guess the signs: sales stagnating or slowing down, less customer retention, and even a […]

  Looking back at where you started when you first opened your business to where your shop is now can be an eye-opening experience. You can reminiscence on the good […]

Nine Essential Tips You Don’t Want to Miss!   Marketing is one of the most essential business practices any shop owner can use to their advantage. Below you’ll find the […]