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Basics of Employee Management By Bob Spitz Dealing with employees can be one of the toughest challenges for a shop owner. By learning some basic strategies of employee management, an owner can [...]

Did you ever play any team sports? What makes a good team good? Is it simply a matter of recruiting superstars, or is there more to it than that? All good teams have the following attributes in [...]

The Importance of Coaching When you’re only up by 2 in the last 10 seconds of the game, you don’t ask your Dad, your spouse or Aunt Ethel, what to do, you huddle with your Coach.   As a kid [...]