The Day You Open Your Business is the Day to Start Your Next Game   Picture this…you’re launching your new business. This day is fueled by dreams, ambition and of […]

Follow these steps to recruit, hire, and train the team you need to succeed.   Have Your Business’s Playbook Ready To Go Think of your favorite sports team, their coaches […]

I talk to shop owners every day. Marketing, shop culture and how to position your business are key to a successful business. I’ve talked about…. Check out the entire column […]

Mark Granam is committed to providing great service and support to his local community!   When you’ve been in business for almost 20 years the way Mark Granam, owner of […]

In the world of automotive care, two different verticals often coexist: collision repair and general repair. While traditionally separate entities, a growing trend is emerging – the amalgamation [...]

Beyond a given week’s promotions or the ongoing expertise of your technicians, shop culture often defines the customer experience. A thriving shop culture lays the groundwork for… Check out [...]

  The demands of running a successful business can be overwhelming and important tasks may be overlooked amidst the daily chaos. To ensure sustained growth and success, many successful [...]

Do you have a training program? If you don’t, your shop culture may not be what it could be.   By having a successful training program in place, you achieve […]

The key to building a shop that attracts talent begins by creating a good communication structure. Ah, yes … hiring. Many business owners have an ongoing issue with finding, hiring, […]

Mark loves reflecting on his journey as a business owner to see how far he’s come! Mark Probst, owner of Probst Auto Body, has been in business for over two […]