For many, electric vehicles are sitting in your parking lot today. But for others, the trend is increasing in their area. The biggest question I ask my clients is how do you know if … Check [...]

Walk into any successful collision repair shop today, and you will see something very different from what existed 10 or even five years ago. Vehicle technology has… Read the full […]

Q1 is not about scrambling for volume. It is about setting the shop up for the rest of the year. The decisions made in the first three months tend to… […]

The real issue is that you’ve reached the limit of what your current knowledge, systems and thinking can take you. You’re trying to solve new problems with old tools… Check […]

For the owners who experienced a stronger bottom line, their success wasn’t rooted in luck, chance, or the occasional good month. It emerged from … Check out Cassey’s entire column in [...]

When you operate one shop, your presence directly influences the culture, performance, and customer experience. But in an MSO structure, your presence cannot be the primary driver. The quality of [...]

Independent collision repair shops have a unique position in the industry in that they don’t have national branding, corporate marketing departments or DRP contracts funneling cars in day after [...]

Step into almost any collision shop today, and you’ll find bays filled with vehicles in various stages of repair, technicians working on complex damage and estimators balancing customer updates [...]

For some, the next challenge in mastering an initial location isn’t simply to maintain success but to multiply it. That’s where the idea of … Check out Cassey’s entire column […]

If there’s one constant in the collision repair industry, it’s change. Every decade brings a new set of challenges and… Check out Erkan’s entire column in BodyShop Business HERE. [...]