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 Expanding the Right Way Without Sacrificing Quality
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By Carolyn Gray
In AUTO REPAIR, SHOP OWNER Magazine
Posted February 24, 2026

Expanding the Right Way Without Sacrificing Quality

Congratulations to Exclusive Automotive for expanding without sacrificing quality. Opening a second location is one of the most common dreams among successful shop owners – and one of the most [...]

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 The Secret Sauce: Why Great Communication is the  Backbone of Your Shop’s Success
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By Carolyn Gray
In AUTO REPAIR, DRIVE Client, Leadership, SHOP OWNER Magazine
Posted May 14, 2025

The Secret Sauce: Why Great Communication is the Backbone of Your Shop’s Success

Build trust, boost performance and align your team by mastering how you connect with your people   Great communication is like the secret sauce behind every successful business. It’s not [...]

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 Lead or Lose: Developing an Adaptable Marketing Strategy
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP, SHOP OWNER Magazine
Posted April 28, 2025

Lead or Lose: Developing an Adaptable Marketing Strategy

You’ve been doing everything right — building a strong team, learning how to make data-driven decisions and fine-tuning your shop’s workflow. Yet, the phone isn’t ringing like it used to. […]

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 The Leadership Code:  What the Most Effective Leaders All Have in Common
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By Carolyn Gray
In AUTO REPAIR, DRIVE Client, Leadership, SHOP OWNER Magazine
Posted March 19, 2025

The Leadership Code: What the Most Effective Leaders All Have in Common

“You can accomplish anything if you have a detailed plan and the courage to stick to it.” – Rich Gregg of Essential Auto Service Leadership is not about standing at […]

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 DRIVE client Performance Motor Works on ShopOwner Magazine cover
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By Carolyn Gray
In AUTO REPAIR, DRIVE Client, SHOP OWNER Magazine
Posted January 3, 2025

DRIVE client Performance Motor Works on ShopOwner Magazine cover

  The Big Bang Theory Of Business   Every automotive career has a starting point, of course, and for Dan Vasquez, owner of Performance Motor Works in Rocklin, CA, things began with a [...]

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 Balancing Business and Marriage
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By Carolyn Gray
In AUTO REPAIR, Coaching, DRIVE Client, SHOP OWNER Magazine
Posted June 27, 2024

Balancing Business and Marriage

Five tips to help keep your business and homelife as happy as possible     Everyone knows maintaining relationships is tough, whether that be friendships, romantic relationships, or [...]

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 Thinking About Moving to a New Location?   JAR AUTOMOTIVE Owner, Jeff Reitz, Recently Did Just That.
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By Carolyn Gray
In AUTO REPAIR, DRIVE Client, SHOP OWNER Magazine
Posted June 21, 2023

Thinking About Moving to a New Location? JAR AUTOMOTIVE Owner, Jeff Reitz, Recently Did Just That.

Hear What Jeff Learned Along the Way.   It can be daunting for any business owner contemplating moving to a new location. There are so many important aspects of a […]

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 DRIVE CLIENT FUERST AUTOMOTIVE ON COVER OF SHOP OWNER MAGAZINE
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By Carolyn Gray
In AUTO REPAIR, Coaching, DRIVE Client, DRIVE EDITORIAL, DriveTogether, Leadership, SHOP OWNER Magazine
Posted October 21, 2020

DRIVE CLIENT FUERST AUTOMOTIVE ON COVER OF SHOP OWNER MAGAZINE

  Check out this terrific cover story HERE all about Fuerst Automotive in SHOP OWNER MAGAZINE! Congrats to Bob and the entire Fuerst team.   Since becoming a DRIVE client […]

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 The Benefits of Service Reminders
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By Carolyn Gray
In AUTO REPAIR, AUTO REPAIR SHOPS, DRIVE EDITORIAL, SHOP OWNER Magazine
Posted December 20, 2019

The Benefits of Service Reminders

Get your Service Reminder Systems in Order and You’ll See Increased Car Count and More Repeat Customers.   Is your calendar packed with appointments? Does it help when you receive […]

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 Look Beyond a Tattoo When Hiring
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By Carolyn Gray
In DRIVE EDITORIAL, SHOP OWNER Magazine
Posted December 5, 2019

Look Beyond a Tattoo When Hiring

Skin Deep: An Unblemished Look at Tattoos and Hiring So maybe you don’t have a tattoo…and maybe you don’t have purple hair, but it’s important to look beyond that and […]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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