The night sky over Honolulu was pierced by the glow of roaring flames, turning the calm evening of December 3rd, 2024 into a scene of heartbreak as a devastating fire […]

Here’s the thing: Even though we live in a world where it feels like actions are all that matter, the truth is that your journey starts with something you can’t […]

In my previous article, I shared some foundational strategies for running a profitable collision shop, and one key point we touched on was the importance of understanding your customer base. […]

It’s easy to just think and talk about what needs to be done … the need to fix things that aren’t great at your shop … a team member who […]

Getting to the point of running and owning a successful collision repair facility — and not just seeing it as a job — takes time and hard work. But it […]

Creating a Path to Success   As the automotive repair industry evolves, so does the demand for skilled shop owners who are equipped with the knowledge to run not only […]

Overcoming Staffing Challenges in the Automotive Repair Industry   Running an automotive repair shop comes with its share of challenges, but one of the most critical is finding and retaining [...]

My experience spans two-person collision shops to larger multi-shop operations (MSOs) with millions in annual sales. Regardless of size, one common theme emerges: profitability. It’s often [...]

Located in beautiful Billings, Montana – Owner Erik Hall now has time for his family…It wasn’t always that way.   With almost two decades of outstanding service under their belt, […]

In the collision repair industry, a constant stream of work is key to both profitability and sustainability. The nature of the business means that delays can occur—whether it’s waiting on […]