Running an auto body shop today feels like juggling flaming wrenches. Every day brings a new challenge: customers calling nonstop, insurance companies dictating procedures, parts back-orders, [...]

For many business owners, opening a location is a milestone achievement based on the culmination of years of hard work, reputation-building, and customer trust. Once that business is operating [...]

If you’re a shop owner, chances are you’ve spent years – maybe even decades – building your business from the ground up. Long hours, loyal customers and a…. Check out […]

Even though they’re not government agencies, industry watchdogs and trade associations are some of the strongest allies a body shop can have. These organizations advocate, educate and [...]

Running a body shop today isn’t what it was 10 — or even five — years ago. New vehicle technologies, evolving customer expectations, environmental regulations and shifting…. Check out [...]

If you own a collision repair business, it’s time to start thinking about diversification in a new way. Because in today’s competitive and ever-evolving automotive industry, diversification is [...]

Owners often say finding, hiring and keeping the right people is one of the hardest parts of running a shop. And guess what? They’re absolutely right. But it’s also one […]

Whether you’re a seasoned body shop owner or a new operator, understanding the importance of workflow can be the difference between success and… Check out Erkan’s entire column in [...]

If you’ve ever said, “There just aren’t any good techs out there,” you’re not alone. But here’s the truth: there are good people out there. The real question is, are […]

Collision shops often fail to market effectively not because they don’t want to, but because they don’t know how to apply digital marketing tools to a business built largely on […]