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 Lead or Lose: Developing an Adaptable Marketing Strategy
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By Carolyn Gray
In AUTO REPAIR, BodyShop Business, COLLISION SHOP, SHOP OWNER Magazine
Posted April 28, 2025

Lead or Lose: Developing an Adaptable Marketing Strategy

You’ve been doing everything right — building a strong team, learning how to make data-driven decisions and fine-tuning your shop’s workflow. Yet, the phone isn’t ringing like it used to. […]

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 Train to Gain: The Crucial Skill of Identifying Each Team Member’s Training Needs
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Ratchet+Wrench
Posted April 21, 2025

Train to Gain: The Crucial Skill of Identifying Each Team Member’s Training Needs

As a business owner, your team is your number one priority. Without a great crew that’s up to speed on the latest methods and practices, you will see your… Check […]

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 From Chaos to Consistency: Why Your Auto Body Shop Needs a Playbook
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By Carolyn Gray
In BodyShop Business, COLLISION SHOP, DRIVE EDITORIAL
Posted March 28, 2025

From Chaos to Consistency: Why Your Auto Body Shop Needs a Playbook

Managing an auto body shop requires juggling countless responsibilities. Between overseeing daily operations, ensuring quality repairs, keeping up with industry changes and,,, Check out [...]

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 The Correlation Between Blueprinting and Profitability in Collision Repair Shops
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted March 27, 2025

The Correlation Between Blueprinting and Profitability in Collision Repair Shops

Many shop owners still overlook the power of a well-executed blueprinting process, failing to see the direct connection between blueprinting and financial success. Without a proper blueprint, [...]

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 The Journey of S&K Truck Repair & Wash: Serving Rural Truckers and Farmers with Dedication
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By Carolyn Gray
In DRIVE Client, Fleet Equipment, Truck Repair
Posted March 24, 2025

The Journey of S&K Truck Repair & Wash: Serving Rural Truckers and Farmers with Dedication

A Business Born from Experience and Community Need S&K Truck Repair & Wash, located in Wagner, South Dakota, is owned and operated by Steven and Kasi Fousek. The couple established […]

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 How to Train to Be the Best Leader for Your Business
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By Carolyn Gray
In AUTO REPAIR, DRIVE EDITORIAL, DRIVE TRAINING, Leadership, Ratchet+Wrench
Posted March 20, 2025

How to Train to Be the Best Leader for Your Business

Running an auto repair shop is more than just managing invoices and ordering parts. It requires strong Leadership to build a successful, profitable and smoothly operating business. Leadership in [...]

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 The Leadership Code:  What the Most Effective Leaders All Have in Common
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By Carolyn Gray
In AUTO REPAIR, DRIVE Client, Leadership, SHOP OWNER Magazine
Posted March 19, 2025

The Leadership Code: What the Most Effective Leaders All Have in Common

“You can accomplish anything if you have a detailed plan and the courage to stick to it.” – Rich Gregg of Essential Auto Service Leadership is not about standing at […]

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 How Strong Direction Drives Compliance and Productivity in Your Collision Repair Shop
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By Carolyn Gray
In COLLISION SHOP, DRIVE EDITORIAL, FenderBender
Posted February 26, 2025

How Strong Direction Drives Compliance and Productivity in Your Collision Repair Shop

Profitability in a collision shop isn’t just about knowing the right moves; it’s about getting your team to execute them. In my last column, we broke down how… Check out […]

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 The Data-Driven Leader
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By Carolyn Gray
In DRIVE Client, Fleet Equipment, Leadership, Truck Repair
Posted February 26, 2025

The Data-Driven Leader

Leveraging KPIs to Keep Your Truck Repair Shop Profitable Featuring Eddie Lawrence of Mobile Transport Repair Running a truck repair shop comes with its fair share of tough decisions. Should […]

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 Leading with Gratitude
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By Carolyn Gray
In AUTO REPAIR, DRIVE Client, Leadership
Posted February 25, 2025

Leading with Gratitude

How One Shop Owner Rewards His Team in Unforgettable Ways For many business owners, hitting ambitious sales goals is a cause for celebration, but for Dennis Goodhue of Diamond G […]

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DRIVE, North America's leading management training and software company, caters to independent auto repair, collision, truck, and tow business owners. With a history of over 30 years, DRIVE offers cutting-edge workshops, coaching, marketing solutions, and software specifically designed to help and empower these professionals.

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